Frequently Asked Questions
Answers to the questions we hear most about the Ultimate Roaster
How the Ultimate Roaster Works
Besides heat, air is the most important ingredient in a really good roast. For meat and vegetables to turn out crisp, they need good air circulation while they cook.
Our purpose-built vented stainless steel lid is designed around exactly that: it lets steam escape and hot air circulate, while containing fat and oil so it doesn't spatter your oven walls.
The result is a clean oven, a juicy roast, and crispy golden skin. All the joy of roast night without the mess.
It's one of the most common questions we get, and it's the exact problem Louise set out to solve when she started designing the Ultimate Roaster.
A single-vent lid lets a little steam escape, but moisture still drips back down onto the roast and stops the skin from crisping. Oven bags have the opposite problem, they hold all the steam in.
The vented spatter guard is designed to solve both at once: steam escapes properly and air keeps circulating all the way around the lid, which is what gives you a golden, crispy result while keeping every last spatter contained.
They crisp up beautifully. The tri-ply stainless steel base conducts heat evenly and produces the kind of caramelisation that makes roasted vegetables so good, and the vented lid lets hot air circulate and steam escape, so nothing gets soggy.
Because the Ultimate Roaster cooks with the lid on, it creates its own beautifully controlled roasting environment. The meat comes out juicier than in a standard roasting pan (our customers tell us this consistently) and the vegetables come out golden and crisp.
Especially when you follow these cooking tips.
It absolutely can. Even with the lid on for the entire cook, pork comes out juicy with a crispy top just the way your family likes it. There are a few tricks, like browning the skin first and starting the roast upside down, but the end result is crackling that delivers a satisfying crunch.
And when the cooking is done, the pan cleans up easily, dishwasher safe, or a quick hand wash and it's back to new.
No rack needed. We recommend preheating the pan while the oven heats up, then starting the roast upside down for the first part of the cook to kickstart the browning, before turning it over to finish. It's one less thing to store, and one less thing to wash and store.
Yes. The base is crafted from premium 3-ply stainless steel with an aluminium core, which gives you fast, even heat across the whole pan rather than hot spots. That’s what helps your roast brown beautifully and your vegetables caramelise, from the edges to the middle.
Using & Caring for your Ultimate Roaster
The Ultimate Roaster measures 40 cm across from handle edge to handle edge × 33 cm deep × 17.5 cm high with the lid on.
The pan is designed to fit a standard 54-60 cm oven, while still being deep enough for large joints of meat, whole chickens and holiday roasts.
Customers have told us it fits comfortably in ovens as compact as 54 cm, and even in wood-fired and gas stoves. The moulded handles make it easy to lift in and out without burning yourself, and it's oven safe up to 260°C / 500°F.
If you order the Ultimate Roaster and it doesn't fit your oven, you can send it back free of charge. View our return policy.
The Ultimate Roaster is generous in size at 40 cm w × 33 cm d × 17.5 cm h with the lid on. When the lid is stored upside down in the base of the pan, the height of the Ultimate Roaster is 11 cm.
No seasoning needed. Stainless steel is ready to cook with straight out of the box, we just recommend lightly oiling the base of the preheated pan before you start roasting. It's one less job compared to cast iron or carbon steel, which need seasoning and ongoing care to stop them rusting.
Yes. Every Ultimate Roaster comes with a free copy of The Ultimate Roaster Companion, with eight recipes, cooking tips and a use and care guide, so you can cook with confidence from your first roast.
Yes, the Ultimate Roaster is safe for all cooktops including induction. Sear your meat before roasting, deglaze the pan, and make gravy right in the drippings. The base also works beautifully on its own for steak, bacon, French toast and more. One pan, start to finish.
Plenty. It’s safe on all cooktops, including induction, so you can sear steak, cook bacon, rissoles and French toast, then bake a crumble or an easy one-pan dinner in the oven. One pan, start to finish.
Yes, the high-polish stainless steel is easy to clean by hand or in the dishwasher. Warm water, mild soap and a non-scratch sponge after each use is all it needs, and for stubborn marks, a splash of vinegar or a little baking soda brings the shine straight back. For full care instructions, click here.
The lid of the Ultimate Roaster inverts neatly into the base of the pan for space-saving storage. Store the pan in a dry place between paper towels or a tea towel to prevent scratches.
Made to Last & Made to Gift
For decades. The Ultimate Roaster is crafted from premium 3-ply stainless steel and backed by our lifetime warranty, so it’s built to be the pan you reach for every week, year after year. It isn’t cookware you’ll replace in a season or two. It’s heirloom cookware, designed to be passed down one day along with your best gravy recipe.
Yes. The Ultimate Roaster is made from food-grade stainless steel, and it’s non-toxic and free from PFAS and synthetic coatings. It’s safe for your family, and built to be passed down for years to come.
The Ultimate Roaster is proudly designed in Australia and manufactured to the highest standards by a trusted factory in China. Hagane Home is a family-run, female-led business, based in regional Queensland.
It's one of the most-loved gifts our customers give. As five-times cookbook author Sophie Hansen puts it, "it's the most brilliant wedding gift or milestone birthday present, one that will actually get used, every single week, for decades."
It arrives beautifully finished, comes with our lifetime warranty, and is the kind of present someone will actually reach for, long after the wrapping paper is gone.
Yes, we do. Simply tick the gift wrapping box at checkout and your Ultimate Roaster will arrive beautifully wrapped and ready to give.
Shipping & Returns
Your order is posted the next business day. Delivery typically takes 2–6 business days depending on your location. You'll receive a confirmation email from hello@haganehome.com, worth adding to your contacts so it doesn't end up in spam.
Free shipping Australia-wide. For international orders, shipping rates are calculated at checkout based on your location.
Yes, we ship internationally, with the exception of the USA for now. International shipping rates are calculated at checkout and delivery times vary depending on your location.
Not at the moment. USA import tariffs have made the cost of delivery too high for us to offer fair value, so we have paused orders to USA addresses for now. We’ll update this page if that changes. Orders to other countries are welcome, with shipping calculated at checkout.
You can shop with confidence knowing the Ultimate Roaster is backed by our lifetime warranty. It's heirloom cookware, crafted to the highest specifications, designed to be passed down one day along with your best gravy recipe.
We completely understand that buying cookware online can feel like a leap of faith.
If the Ultimate Roaster arrives and you decide it isn't right for you, you're welcome to return it within 45 days in original, unused condition. We will cover the return postage costs. You can read the full details of our 45-day money-back guarantee here.
Have another query?
Please give us a call on 0408 017 209 or send an email to hello@haganehome.com.
We're here to help.
Warmly,
Louise & Bianka
